There are a lot of options in the BPO industry that are offered by several companies.
Whether it is recruitment or managed services to just plane seat leasing. It is very important that you the business owner make the best choices for your business needs.
Here are 5 things you NEED to know about SEAT LEASING :
1.) INTERNET IS KING – There are many services that claim to have fast speed internet guaranteeing no down time. But when you check their redundancy and Internet speed it is lower than 20 Mbps. Do not be fooled by the cheap prices per seat. Always remember that you get what you pay for. Making sure that the facility you decide to lease from is equipped with fast speed internet.
2.) I.T SUPPORT – One of the most imp
ortant factors in SEAT LEASING is I.T support, a lot of other facilities happen to neglect this side of the service. But truth be told this is a make or break it element of the SEAT-LEASING model. The client needs to know that there is someone they can call on if ever they are having any internet issues or PC problems.
3.) PRICE PER SEAT – It is always important to assess the cost you are paying per seat. Some companies that offer seat leasing services tend to over charge and in some cases make it appear that they are under pricing (Even though the services that they offer are far less than the price that they are charging.) There are also other companies that offer very cheap prices per seat, but if you evaluate closely what is inclusive of their price per seat it perfectly justify’s the cost. And there are companies like BPOseats.com that offer just the right pricing with a great deal of service packaged with it.
4.) LOCATION, LOCATION, LOCATION!– Based on my experience and meeting with a lot of clients. The number one concern is the location. I want to be completely honest and add a disclaimer to this belief. While it is true that the location does matter, it does not hinder people from coming to work and by people I mean call center agents. If for example you are located in Mandaue and are reluctant you are able to hire any agents, please STOP. People that need jobs will find ways and will not make excuses when an opportunity is presented. And if I may add, there are people that live all over the city hundreds of thousands of people that need to earn and will cease the opportunity.
5.) CARE OF OPERATIONS – I know this a little weird to add to the list, But let me explain why this is one of the things that you must need
to know before choosing who you want to work with in this business. Some facilities do not really care if your operations succeed or not as long as you are paying them every month they are happy to collect your money. But I urge you to find the right Managed Office or Seat Leasing facility that not only cares about making money off of you but cares that your business grows and flourishes. A company/facility that appreciates your efforts and concerns and is there to help you grow without trying to nickle and dime you every step of the way making your life more difficult.
BPOseats.com cares and is open to working with growing business as well as start ups! We are flexible and easy to work with. We are understanding and appreciate every business and client we work with. We want to see your business grow and be successful. Your success is our success and we dont want anything more than to help contribute to that. Our prices are right and we make sure our customer service and I.T support are on point.